This is an English translation provided for convenience. The Danish version is legally binding in case of any discrepancy.
1. Introduction
primehost.dk is operated by PrimeHost / XenosPD (CVR: 43595709). We respect your privacy and comply with the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive. This policy explains how and why we use cookies and similar technologies.
2. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are used to recognise your browser, store preferences and collect anonymised statistics or marketing data.
3. Types of cookies we use
3.1 Necessary cookies
These cookies are essential for the website to work properly (login, security, shopping cart). They do not require consent.
Abuse protection (reCAPTCHA): On pages with forms (login, registration, support, contact and checkout) we may use Google reCAPTCHA to prevent automated abuse. It is only loaded on the pages where it is switched on, and it may set cookies and send information such as your IP address and browser data to Google. The legal basis is our legitimate interest in protecting our services (GDPR Art. 6(1)(f)).
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| WHMCS… | PrimeHost | Session, login and shopping cart | Session |
| ph_consent | PrimeHost | Remembers your cookie choice | 6 months |
| __cf_bm, cf_clearance | Cloudflare | Protection against bots and attacks | Up to 30 min. / 1 year |
3.2 Preference cookies
Remember your choices (language, region, design) to improve your experience.
3.3 Statistics cookies
Collect anonymised data about how visitors use the website (e.g. Google Analytics).
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _gid | Google Analytics | Distinguishes between users | 2 years / 24 hours |
3.4 Marketing cookies
Used for ad targeting and conversion tracking (Google Ads).
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au, IDE | Google Ads | Conversion tracking and remarketing | 3 months / 2 years |
4. Legal basis and GDPR
- Necessary cookies: The processing is necessary to perform a contract or comply with a legal obligation (GDPR Art. 6(1)(b)/(c)).
- Preference and statistics cookies: Your consent (GDPR Art. 6(1)(a)).
- Marketing cookies: Your consent (GDPR Art. 6(1)(a)).
You can withdraw your consent at any time without affecting the lawfulness of earlier processing.
5. How to manage cookies
You can reject or adjust cookies via our cookie banner (the “Cookie settings” link in the footer) or your browser settings. Note that rejecting necessary cookies may limit the website's functionality.
6. Your rights
Under the GDPR you have the following rights:
- The right of access to the data we process about you.
- The right to rectification of inaccurate information.
- The right to erasure (“the right to be forgotten”).
- The right to restriction of processing.
- The right to data portability.
- The right to object to processing, including direct marketing.
To exercise your rights, contact us at [email protected].
7. Retention period
We keep cookie data for up to 24 months unless otherwise stated in the tables above.
8. Changes to this policy
We may update this policy from time to time. Changes are published on this page with a new “Last updated” date.
9. Links to other policies
10. Contact details
PrimeHost / XenosPD
CVR: 43595709
E-mail: [email protected]